In a novel attempt at motivating Sub Registrar Offices across the State to serve the general public better, the Inspector General of Registration has introduced a rating system based on the number of registrations made in each of the 575 Sub Registrar Offices across the State.

“We wanted to motivate the officers in these offices in serving the public and hence we divided the Sub Registrar Offices as high volume registration and low volume registration. Based on the number of registrations and also issuance of certified copes and other factors such as customer satisfaction, we have done the rating,” a senior officer said.

The attempt is only to motivate offices into serving the customers more. Incentives are not possible. Hence, the department thought of a rating system to encourage officers, he added.

The department is also considering displaying photograph of the officer concerned on the official website, if his/her Sub Registrar Office excels in the majority of parameters and is selected as ‘The Star of the Month’.

There are 575 Sub-Registrar Offices and three camp offices at Kulathur, Kolli hills and Padukkapathu across the State under the Registration Act, 1908.

The primary function of the Sub Registrar is to register documents relating to property transactions and collect proper stamp duty and registration fee.

Revenue from stamp duty and registration fees in the State fell 18% during 2016-17, but it has been recovering. It was Rs. 9,121.53 crore during 2017-18, registering a growth rate of 30.16%.

It was the highest in past 11 fiscals. The number of documents registered went up from 20,27,916 in 2016-17 to 22,10,595 in 2017-18.

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